In this episode, Chris Torres, Mitch Bach and Pete Syme talk with author Joe Pine to discuss The Experience Economy and how this can help deliver transformational experiences in tours and activities.
We discuss…
- What the Experience Economy is
- How to design an experience
- How to deliver an experience at every stage
- Delivering transformational experiences in day tours and multi-day tours
- How the Experience Economy fits in with the digitisation of tours and activities
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Grab a copy of The Experience Economy:
https://www.amazon.com/dp/1633697975/ref=cm_sw_r_tw_dp_MHM65SGJTGJK6TK4CF49