You may have the best website or strongest social presence in the world but when it comes to measuring success, most business owners struggle to measure which tactics are yielding results.
When it comes to sending out your customers an email newsletter what should you send them? A highly-designed HTML newsletter or a simple plain text one?
After a customer has experienced one of your products it is always good to ask for feedback, and one of the best ways is to have an actual conversation with them over the phone.